Welcome to Walkstone Egypt.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order details
  • Payment information

Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website activity and browsing behavior
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve website functionality and user experience
  • Send order updates
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance shopping experience

You can disable cookies through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

  • Shipping and delivery providers
  • Payment processors
  • Technical service providers
  • Authorities when required by law

5. Data Security

We apply reasonable security measures to protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure

However, no online platform can guarantee complete security.

6. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your data
  • Stop receiving promotional communications

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.

8. Children’s Privacy

Our services are not intended for individuals under 18 years old.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us through:

walkstone-eg.com

Terms & Conditions – Walkstone Egypt

Last updated: May 2026

Welcome to Walkstone Egypt.
By using this website, you agree to the following Terms & Conditions.

1. General

Walkstone Egypt is an online sneaker and fashion store operating in Egypt.

We reserve the right to modify these terms at any time without prior notice.

2. Products & Availability

  • All products are subject to availability
  • Product colors may slightly differ due to screen settings
  • We reserve the right to limit quantities or discontinue products

3. Pricing

  • All prices are listed in Egyptian Pounds (EGP)
  • Prices may change without notice
  • Orders affected by pricing errors may be canceled

4. Orders

After placing an order:

  • Customers will receive an order confirmation
  • Orders may be canceled if products become unavailable or incorrect information is provided

5. Shipping Policy

  • Cairo & Giza: usually within 1–2 business days
  • Other governorates: approximately 3–5 business days
  • Shipping fees are displayed during checkout

Delivery times may vary during holidays and sales periods.

6. Exchange & Return Policy

Exchange or return requests may be accepted under the following conditions:

  • Product must be unused
  • Product must remain in original packaging
  • Request must be submitted within the allowed period
  • Certain discounted items may not be eligible for return

7. Payments

We may offer:

  • Cash on Delivery
  • Online payment methods
  • Other secure payment options

All payments are processed securely through trusted providers.

8. Intellectual Property

All website content including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Designs

belongs to Walkstone Egypt and may not be copied or reused without permission.

9. Prohibited Use

Users may not:

  • Use the website for illegal activities
  • Attempt unauthorized access
  • Interfere with website security
  • Submit false information

10. Limitation of Liability

Walkstone Egypt is not responsible for:

  • Delivery delays caused by third parties
  • Technical interruptions
  • Indirect damages resulting from website usage

11. Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt.

12. Contact Information

For support or inquiries, please contact us through:

walkstone-eg.com